FAQ
1. Do you accept custom orders?
We would be happy to print your custom decals/vinyl. Please ensure it is alright with the original designer that you have someone else print- we do have full shop licensing with certain designers - and you may send us either an email with the files attached (we prefer png with transparent background, minimum quality 300DPI), or a link to a Google Drive with the files uploaded. Please let us know the specific dimensions you need, and we can send you an invoice to pay for your custom order.
Opaque is a solid white vinyl that we print on - any blank spots in the design will be left white. The base of your tumbler will not show through this vinyl.
Transparent is a clear and fully transparent vinyl - the base of your tumbler will show through, this is perfect for lighter colors and gives off a neat effect when put over a glitter base.
Holographic is a rainbow metallic vinyl - any blank spots will be a silver with a rainbow effect, and the base of your tumbler will not show through. It does slightly change the colors of the pattern that you see on our website, as it is being printed over a metallic rainbow color rather than white.
3. I need a different size for a tumbler or pen wrap, can you change the sizing for me?
Yes we can! Our tumbler wraps are a generic 9.3x8.2in, and we understand not every company is the same and crafters want that seamless design to be perfectly seamless. Please let us know what size you need immediately, whether in the order notes, or send us an email within an hour of submitting your order. We don't charge an additional fee for resizing if it's within 1" of the original length and width. We do not increase the sizing for our 12x12 vinyls, but we can tile if you wish, or make it smaller.
4. What is the difference between clear cast and white cast?
Our clear cast is printed on transparent clear vinyl, with no white ink behind the image. This means it should only be applied over lighter colored surfaces for best results. Many of our customers have achieved this with a bleach spot, or light colored glitter. Our white cast is brand new to our shop, and it is the same design printed with 2 layers of white ink behind it to make it appear over dark colored surfaces. You don't need to only apply over a light colored surface to see these decals, making them very versatile for projects. At our discretion, some of the white cast decals may be printed on white vinyl and cut around it - this makes the design more opaque and are only available on certain designs.
Please note- do NOT apply our clear tumblers over a sanded surface, they will remain cloudy. In order to have the edges disappear under epoxy/Crystalac, they should be placed over a smooth, glossy, unsanded surface, with the top coating applied over it. If you use a sealer for your vinyl (our decals do not need a sealer before you apply epoxy), please ensure that there is no build up on the edges, otherwise you will still see them under the epoxy/clear coat of your choice.